Airlines provide air transport not only for the passengers, but for their baggage as well. However, from time to time passengers and their baggage may get separated, and there are costs incurred in locating the baggage and returning it to the passenger. These situations create a need for managing, controlling and monitoring the additional costs.Crane BRI identifies and tracks the root causes of mishandled baggage, as it is integrated with the BRS system and allows airlines to keep track of the expenses incurred until the baggage is delivered to its owner.Crane BRI improves operations and increases customer satisfaction by producing reports that monitor both the supplier and personnel performance