Operational Support Systems

Categories
Chat tools 18
Customer service tools 159
Duty of care 20
Feedback and survey tools 1
Language support 10
Process automation tools 88
Staff management 19
Regions operating in
APAC 41
EMEA 238
LATAM 40
North America 114
Connection types
API 277
White label 261
Widget 263
Sales systems
B2B portal 314
Consolidators 7
GDS 13
NDC 2
Company phase
Established 281
Startup 37

At Pss Adapter Helps Convert Any Pss Messaging Standard to Ndc Compliant. with At B2 B Booking Engine,Airlines Can Connect All Offline, L Ata and Non L Ata Agents to Directly

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API
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PSS
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The management team has over 20 years of experience trading online and software development. Having a huge passion for travel & having found a niche in the market, the company has been trading since September 2008. Our strength is our in-house IT Team who work hard to bring the latest API/XML applications. We have built our own platforms for agents, hotels and suppliers as we believe in keeping it simple

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API
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Key features
Agents to Stay Connected
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ADAPTiv Unify is a customer data platform (CDP) that enables airlines to maximize value from customer-centric retailing, from pinpointing high-lifetime-value customers for targeted offers to identifying disrupted passengers for remedial action. Unify integrates data from any source, including transactional, contextual, and behavioral data, to build a single customer view

Universal features
B2B portal
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Key features
Extracts, cleans and consolidates data from mul...
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We now see ourselves more as a service company with our web-based travel agency file administration system BAS, than as an automation company. We take many centrally maintained matters off the hands of users. Since 2009, our services have also been expanded to include administration for travel agencies. This mainly concerns cost administration, bank transaction processing and journal export from BAS, which is read into Exact Online.

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API
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VAT declaration
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Easily integrate data from multiple data sources, transform and deliver structured and unstructured data that you can utilise for your travel business.

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API
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Key features
Data integration made easy
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Transform your contact center with Kapture – optimize routing, automate tasks, and provide actionable insights to boost customer satisfaction, increase agent efficiency, and improve bottom-line results

Universal features
APAC
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Key features
Boost Customer Satisfaction Significantly
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Target travellers with branded messages & special offers Do you want to reach travellers on the road, right when they are ready to make purchase decisions? Our app creates unique opportunities to engage with customers on branded in-app banners, branded points of interest (POIs) and in-app messaging.

Universal features
API
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Key features
Engaging, high quality and authentic copy
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aeroPORT FLY is our check-in and departure control solution for airlines and airports and enables airport staff to serve and process passengers and baggage quickly, securely and efficiently through our easy to use interface and logical business flows. Check-in and Boarding process are made simple and very user-friendly which will reduce the time taken to handle a passenger during these two phases. aeroPORT FLY is certified on CUTE platforms and connected to APP/APIS/PNRGOV process in many countries. It comes with an online-check-in engine by default

Universal features
API
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Key features
Better user experience
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The biggest Corporate TMC or Leisure headache is being handed an online booking tool with a beautiful face and a terrible behind. AeroEngine automates every single backend process on every GDS at minimal cost, plus we connect to any API mid-office. If we don't transact it we don't charge. AeroEngine also provides your consultants with a Webtop booking application to service your customers 24/7

Universal features
API
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Key features
Leisure Headache Is Being Handed an Online Book...
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Instant knowledge access, task automation, contextual guidance, resolution and response recommendations, sentiment analysis, and everything else your agents need to deliver faster, accurate, and personalized customer service – only with Kapture's Agent Co-pilot

Universal features
API
Hyi Sanyva
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Key features
Answers that Agents Need at their Fingertips
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AgentAI enhances TMC Operations by automating traveler contacts Deliver quick responses and top-notch service to travelers while saving costs, boosting agent efficiency, and saving time for your agency

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Better process
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Do more for customers in record time. Answer inquiries instantly and boost team efficiency with AI.

Universal features
API
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Key features
Write knowledge base articles with AI
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AI Copilots for planning, booking & post-booking Through innovative AI technologies, Nezasa can help your business to streamline operations, enhance customer experience, and open up exciting opportunities in travel management. Discover our AI Planner Copilot and AI Cockpit Copilot and join us in embracing the future of travel with AI solutions designed to expand your business.

Universal features
B2B portal
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Using our AIRCOM® Cockpit Services, airlines can communicate wirelessly between their aircraft and ground systems, as well as between their aircraft and third parties operating on the ground - such as Air Traffic Control

Universal features
API
Hyi Sanyva
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Key features
World-leading aircraft communication ecosystem
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The industry's leading solution for the management and integration of operational communications,We're helping airlines everywhere to improve operational efficiencies and effectiveness, by integrating and translating the data that feeds into their IT infrastructure,As a valuable tool for maintaining on-time performance, AIRCOM® FlightMessenger enables airlines to adopt common and intelligent data distribution processes

Universal features
API
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Key features
Synchronize data efficiently
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Aircraft Cleaning Tool (ACT) from Flight Register is a new technology that offers cleaning standards and compliance in a more efficient and automated approach. ACT provides cleaning service providers with increased transparency and visibility with real-time communication across all geographical locations and multiple customer service features. That two-way flow of information enables cleaning companies to certify and monitor clearly and accurately how cleaning services are being delivered to airlines, in real-time, – anywhere in the world.

Universal features
API
Hyi Sanyva
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Key features
Offers service providers access to accurate, re...
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Travelers are more informed than ever and are shopping across channels and sources to find the best offer. They also demand the instant personalized content they've come to expect from non-travel retailers,To market to these savvy shoppers, airlines are embracing intelligent retailing strategies and the technology solutions that enable them to maximize the revenue of their value-added products and services

Universal features
API
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Key features
Customized search
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Harness a profile management system with unrivalled flexibility and ease of use. Amadeus Mobile Messenger works alongside any third-party system, offering consistent and accurate profile data and exceptional data sharing capabilities

Universal features
APAC
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Key features
Manage risk effectively 
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Leverage a powerful suite of products allowing you to apply both voluntary and involuntary airline reissue and refund policies automatically, with accurate and guaranteed results. Simple and easy to use, Amadeus Ticket Changer (ATC) dramatically cuts the time needed to process changes to your customer's itinerary, saving you and your customers time and money

Universal features
APAC
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Key features
ATC Reissue
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Get the tools and support you need for changing times We understand the needs of an evolving industry and give you the insights, engagement tools, and flexibility to reach your destination

Universal features
API
Hyi Sanyva
Xrhemq Peavoif
Key features
Work with a team that understands your journey
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Our ATC Datalink Services enable the efficient and safe running of airspaces overseen by Air Navigation Service Providers (ANSPs) which have a critical need to communicate with air traffic management systems and aircraft.

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API
Hyi Sanyva
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Key features
24/7, 365 expert ATC Datalink Services support
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Air Navigation Service Providers (ANSPs) may choose to operate their own Very High Frequency Digital Network (VDL) network of VHF stations. If so, they can include a datalink processor and an aeronautical telecommunication network (ATN) router. But the best option for a seamless CPDLC service – and to comply with the European Implementing Rule on Data Link Services – is to adopt our ATN Backbone Service

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API
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State-of-the-art infrastructure
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ANSPs must be capable of managing efficient, reliable and clear digital data exchanges with aircraft pilots,Those data exchanges range from weather messages and clearance for departures, to operational data for an airport, and to the digital exchanges between air traffic controllers and pilots of non-urgent messages as an alternative to voice communications

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API
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AIRCOMevatis
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ATS SATVOICE allows ground-air voice communication using Inmarsat and Iridium satellite networks, regardless of fleet. As a perfect substitute for traditional High Frequency voice coverage in oceanic and remote airspace, ATS SATVOICE works with any standard voice communication system

Universal features
API
Hyi Sanyva
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Key features
Expert ATC services support
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Travel Management API Solutions For Companies,Save time and money with our corporate solutions for hassle-free and paperless travels

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API
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Itinerary Management
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