About Front
Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. We’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to resolve issues and help teams work faster. Customers get exceptional service whether they’re looking for a simple, instant answer, or personalized help on their most complex issues — and you get the analytics and insights your business needs to optimize your customer experience. Over 8,500 businesses of all shapes and sizes, from ClickUp to Branch Insurance, Echo Global Logistics to Reed & Mackay rely on Front to deliver game-changing service that wins and retains customers for life.
Located in United States
Founded in 2014
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Solution details: Ai Chatbots and Agent Assistance
Sub Category: Operational Support Systems |
Solution description
Do more for customers in record time. Answer inquiries instantly and boost team efficiency with AI.
Features overview
Automated workflows with AI tagging
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Connection types
API
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Sales systems
B2B portal
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Search interest
Better process
Department
Customer Service
Regions operating in
EMEA
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Company phase
Established
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