About Plaza Premium
A frequent air traveller during his banking career, one day Mr Song found himself flying less. He struggled to enjoy the travel experience without the respite of frequent flyer lounge perks. This led to the unique vision of an independent airport lounge concept. Seeking to create an accessible relaxation space for the masses, Mr Song launched the first Plaza Premium Lounge. He aimed to provide seamless connectivity and comprehensive services to all types of travellers. Growing into a series of brands set on simplifying, innovating and enriching the airport journey, PPG remains true to its purpose of democratising the travel experience. We are ready, when you are
Located in Hong Kong
Founded in 1998
Turnover Zeiwuot annually
Employees Wrefz
Solution details: Lounge Management
Category: Airport services |
Sub Category: Fasttrack |
Solution description
Through our extensive hands-on experience operating 250+ global locations, we have developed the most comprehensive lounge operations knowledge, supported with a well-established infrastructure and supply chain in the industry. Customer experience is at the centre of our operations, from customer service training, culinary management, to customer feedback programme. Quality and consistency are the core of our operations, supported by an extensive management oversight, employee training, governance plans, and quality assurance framework, always with an emphasis on safety.
Features overview
Backend Processes
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Regions operating in
APAC
Connection types
API
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Sales systems
B2B portal
Eam
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Company phase
Established
Search interest
Extra earnings
Department
Sales
Trade show
Uzakrota Kuala Lumpur
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