Refund (Flight Ancillaries)
When 1 in 4 flights are delayed, it pays to have comfort, protection, and assistance when things don't go to plan. AirHelp+ is our way of giving passengers the best, smoothest travel experience possible. We offer members fast payouts and lounge access when disruptions occur, and protects them against other unexpected flight problems.
Get €100 for a lost or delayed bag. No forms, no proof of contents, and you receive the money in a matter of days. Because we like to keep things nice and easy.
Get €100 when your flight's disrupted. We’ll send money straight to your account when your flight’s delayed by 3 hours, cancelled within 28 days before departure, or diverted. You already waited for your flight, you needn't wait for a payout.
